Last Updated: 17/03/2026
Mills-Tui Limited respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose personal information when you interact with our website or purchase products from us.
Information We Collect
We may collect personal information including:
- name
- company name
- email address
- phone number
- billing address
- delivery address
- payment information (processed through secure payment providers)
- purchase history
- website usage information.
This information may be collected when you:
- place an order on our website
- create an account
- contact us by email or phone
- subscribe to communications
- interact with our website.
How We Use Your Information
Mills-Tui collects and uses personal information to:
- process and fulfil orders
- arrange delivery of goods
- provide customer service and support
- communicate about orders or enquiries
- improve our products, services, and website
- comply with legal obligations.
We only collect information that is reasonably necessary for these purposes.
Sharing Information
We may share your information with third parties where necessary to operate our business, including:
- freight and courier providers for delivery
- payment processors
- IT service providers
- professional advisers
- government authorities where required by law.
These parties are only provided the information necessary to perform their services.
Mills-Tui does not sell personal information to third parties.
Storage and Security
Mills-Tui takes reasonable steps to protect personal information from:
- loss
- misuse
- unauthorised access
- disclosure or alteration.
Information may be stored in secure electronic systems and by trusted service providers.
Cookies and Website Data
Our website may use cookies or similar technologies to improve functionality and analyse website usage.
Cookies may collect information such as:
- pages visited
- browser type
- device information
- general location data.
You may disable cookies through your browser settings, although some website features may not function correctly.
Access and Correction
Under the Privacy Act 2020, you have the right to:
- request access to personal information we hold about you
- request correction of that information.
To request access or correction, please contact us using the details below.
Retention of Information
Mills-Tui will retain personal information only for as long as necessary to:
- fulfil the purposes for which it was collected
- comply with legal and accounting obligations.
Contact Us
If you have questions about this Privacy Policy or wish to access or correct your personal information, please contact:
Mills-Tui Limited
- Email: parts@Mills-Tui.co.nz
- Phone: 0800 645 578
Changes to This Policy
Mills-Tui may update this Privacy Policy from time to time.
The updated policy will be published on our website and will take effect immediately upon publication.